Wednesday, January 27, 2010

Post Office Fail

Just recived this speedy response from the Post Office complaints people:

-------------------------------------------------------------------------

This is an automatic acknowledgement from Royal Mail Customer Services

Your reference number is xxx-xxx (my change)

Thank you for your e-mail regarding lost, damaged or delayed mail.

We know how important it is for all mail to be delivered on time and
without incident. We would therefore like to apologise for any upset or
concern we may have caused.

We are unable to process claims for loss, damage or delayed items via
e-mail as we require your signature of declaration on our claim form and we
also need certain original documents such as certificate of posting before
we can consider your claim.

We therefore need you to complete and submit a P58 lost damaged or delayed
mail claim form for each item of mail affected. These forms are available
from all Post Office branches or alternatively you may wish to download and
print a form from our website by clicking on the following links.

For Mail sent within the UK

ftp://ftp.royalmail.com/Downloads/public/ctf/rm/Inland_P58_form_English.pdf

For International Mail

ftp://ftp.royalmail.com/Downloads/public/ctf/rm/International_P58_form_English.pdf


Once completed please post the form along with any other requested
documentation to our freepost address as detailed below:

Royal Mail Customer Service
Freepost
PLYMOUTH
PL9 7YB

What will happen next?
Once we have your completed form back you will receive an acknowledgement
from us providing you with a unique claim reference. We aim to conclude
all inland enquiries within 30 days of receipt and with some are in a
position to do so even sooner. Having said that part of our enquiries may
involve contacting the recipient and them being given time to respond - so
it is appreciated if you allow us the full 30 days after receiving your
acknowledgement before re-contacting us.

This has been allocated to one of our advisors who respond to your specific
enquiry. Our aim is to reply to all customer emails within five working
days.

-----------------------------------------------------------------------

Would be quite impressed with the speed of response if I had actually complained about 'lost, damaged or delayed mail'.

However my complaint was actually about the length of time I waited at Oxford Post Office to post an item on Monday afternoon!

31 comments:

オテモヤン said...

オナニー
逆援助
SEX
フェラチオ
ソープ
逆援助
出張ホスト
手コキ
おっぱい
フェラチオ
中出し
セックス
デリヘル
包茎
逆援
性欲

generic propecia said...

Hello people want to express my satisfaction with this blog very creative and I really like the views of the focus very good indeed Thank you for the helpful information. I hope you keep up the good work on making your blog a success!

Volker from Germany said...

Hallo,
Ich haben eben Eure Internetseite besucht und nutzen sogleich die Gelegenheit,euch auch einen Gruß aus Deutschland in Eurem Gästebuch zu hinterlassen. P.S. Kommt uns doch auch mal besuchen

Reinhard Sakowski said...

Viele Gruesse aus dem schoenen Fischerdorf Greetsiel.

Sylt said...

Hi, you really wrote a great article. I hope to write soon more will similarly good blog posts.

socialboom1 said...

On Thursday, I feel a letter, SASE to Eric Carle and bookplate. I Went Into the post office to pay for it, and in front of The Post Office clerk I Put The In The bigger SASE envelope. Then I sealed it COMPLETELY. On Friday I got my SASE back With Nothing in it. I Was Angry Because The clerk must have taken it out. I feel an email to Eric Carle Explaining the situation to I Do not Have High Hopes of getting it back.

socialboom1 said...

Candace Cameron-Bure, Scott Weinger, Tom Kenny, Lemony Snicket, Lori Loughlin, Robert Englund, Wayne Brady, Barbara Park, Walter Dean Myers, Eric Carle, Mary Pope Osborne, beetle turbo, Lori Alan, Joey King, Jack Prelutsky, Don Rickles, The Cast of "The Talk," Jodi Benson, Lois Lowry, Andrew Clements

socialboom1 said...

Pretty nice post. I simply stumbled upon your site and wished to state which I have truly enjoyed searching your http://www.turbochargerpros.com/beetle_turbo.html. In any case I’m going to be signing up for your give food to as well as I hope you create again quickly!

socialboom1 said...

I don’t know what to say. This blog is fantastic. That’s not really a really huge statement, but it’s all I could come up with beetle turbo reading this. You know so much about this subject. So much so that you made me want to learn more about it. Your blog is my stepping stone,

link said...

I see a lot of people have some things to say about it in their remarks. I Would like to see more being wrote about it that's for sure.I will surely return often.
best smokeless cigarettes

cheap viagra said...

Thank you for sharing to us.there are many person searching about that now they will find enough resources by your post.I would like to join your blog anyway so please continue sharing with us

fastcash11 said...

There are other measures of self-respect for a man, than the number of clean shirts he puts on every day.

Fast Cash Commissions

john smith said...
This comment has been removed by the author.
john smith said...

The clearness in your post is simply spectacular and i can assume you are an expert on this subject.

Dublin daily deals

john smith said...

Have you ever considered adding more videos to your blog posts to keep the readers more entertained? I mean I just read through the entire article of yours and it was quite good but since I’m more of a visual learner,I found that to be more helpful well let me know how it turns out! I love what you guys are always up too. Such clever work and reporting! Keep up the great works guys I’ve added you guys to my blogroll. This is a great article thanks for sharing this informative information.. I will visit your blog regularly for some latest post .

car runs on water

th.bpsingh said...

The service is provided by the Swedish high-tech company Relakks, which offers a neutral IP on top of your existing ISP service through a strongly encrypted VPN connection. Basically, this gives users the advantage of a Swedish IP address from anywhere in the world.

bride to be

dhotewe12 said...

The post is very well written with lot of useful information for me. I am happy to find your great way of writing the post. With your generous help, it is easier for me to understand and implement the concept. Thank you for the post.

Dublin restaurant deals

dhotewe12 said...

those are absolutely gorgeous! thank you for the directions…i have some beautiful paper that will make some beautiful boxes.

wind generator designs

dhotewe12 said...

Nice information, valuable and excellent design, as share good stuff with good ideas and concepts, lots of great information and inspiration.

wind turbine kits

identyery55 said...

seo toronto

The blog was absolutely fantastic! Lots of great information and inspiration, both of which we all need!b Keep 'em coming… you all do such a great job at such Concepts… can't tell you how much I, for one appreciate all you do!

identyery55 said...

seo company
Welcome new and old clients to consult with us for more information about our designer shoes. We will send you the best goods with the most convenient express servicealso not very dazzling make public.correct those in the future.

th.bpsingh said...

We are building a new demo system which will be even easier for new marketers. We have learned a great deal as we listened to the concerns and desires of our clients as they begin to learn about the marketing industry.

trace cell

TM said...

i wish you to thanks for all the enthusiasm to offer such helpful information here. Trademark

Mobile Application said...

My friend recommended to this blog.... you have some awesome articles shear. keep it up the great work

android application | android web application

Visit said...

Very nice and helpful topic has been rised in this article. I like the way you explain the things. Keep posting. Thanks.

building inspection melbourne said...

Great post, Best way to discuss and express the matter, Any new Updates After This.

tampa downtown hotels said...

really cool blog post. you have done quite a research on this. Thanks for sharing anyways, nice to hear different opinions on that topic.

Pizza Oven Equipment said...

simply superb and Thanks for a nice share you have given to us with such an large collection of information. Great work you have done by sharing them to all.

London Airport Taxi said...

Hello,

I am very excited to post a comment here. Your site design and content is so good. Thanks for bring your site.

http://www.nzhoteldeals.co.nz said...

Information posted here have great use to me. I have liked you post very much

seo service in india said...

seo service in india I am searching some blog related to this topic. Finally find this...Great posting. Thanks for publishing.